MADRID (Reuters) – Telefonica said it had reestablished all services in Spain by early afternoon on Tuesday after disruption to some fixed-phone and internet services for a few hours in parts of the country due to a network update.
The outage came three weeks after Spain suffered a catastrophic power blackout on April 28, whose causes are yet to be determined.
Emergency service line 112 was also disrupted in some areas of the country, Telefonica said.
“All service has been reestablished except for a case or two where teams are working,” Telefonica’s Operations Director Sergio Sanchez said in a video posted online.
Telefonica is the second-largest operator in Spain after Orange’s MasOrange, and other large providers’ services were not affected. Telefonica’s mobile service also appeared to work normally throughout the morning.
According to the Downdetector monitoring website, reported disruptions were mostly related to fixed-line internet services. Users reported connection problems in the regions of Aragon, Valencia, Andalusia, Extremadura, the Basque Country and Navarra, as well as parts of Madrid.
(Reporting by Inti Landauro. Editing by Andrei Khalip and Mark Potter)
